Open Market – Yamnex
Welcome to Open Market – Yamenx, an electronic platform that allows the display of used laptops and used computer products through independent traders and sellers.
By using the site, browsing products, or contacting any trader through the platform, you acknowledge that you have read, understood, and agreed to these terms and conditions.
1. Nature of the Open Market Yamnexx
The Open Market Yamnex is a platform for displaying and connecting customers with traders, and is not a store that owns or stores all the products displayed on the platform.
The trader provides the displayed product, sells it, and delivers it to the customer, while Yemen X provides the electronic platform to display products and facilitate customer access to the trader.
Therefore:
- the displayed product may be owned by the trader and not by Yamenx.
- The trader is responsible for the accuracy of the product information they provide to the platform.
- The trader is responsible for the condition of the product, its availability, and its final price.
- Yamenx does not purchase the displayed used products on its behalf nor does it store them in its warehouses.
- The appearance of the product on the platform does not mean that Yemen X owns the product or guarantees its availability at the time of contact.
2. Trader's Responsibility
Every trader displaying their products through the Open Market Yamenx commits to the following:
- Providing accurate and correct information about the product.
- Clearly stating the condition of the device honestly.
- Mentioning any known defects or issues with the device.
- Not displaying a stolen or illegal device or one of unknown origin.
- Not providing misleading information about specifications or condition.
- Updating the price and availability when they change.
- Clarify whether the device is new, used, or refurbished.
- Clarify the battery condition as much as possible.
- Clarify the condition of the screen, body, hinges, ports, keyboard, charger, and any accessories.
- Clarify any known repairs or part replacements.
- Deliver the product agreed upon with the customer.
- Commit to what is agreed upon with the customer regarding price, delivery, and condition.
Yamenx has the right to stop or remove any advertisement that violates these terms or contains misleading information.
3. Customer Responsibility
When communicating with the merchant, the customer is responsible for:
- Reading the product description and specifications.
- Asking about any unclear information before purchasing.
- Ensuring the device meets their needs.
- Agreeing with the merchant on the final price.
- Agreeing on the payment and delivery method.
- Inspecting the product upon receipt, whenever possible.
- Keeping conversations or proof of agreement and payment when needed.
The customer is advised not to transfer any amount before verifying the merchant's and product's details and agreeing on the sale details.
4. Prices
The prices displayed on the platform are the prices offered by the merchant and may change without prior notice.
The displayed price of the product does not necessarily include delivery costs or any additional fees unless stated otherwise.
The final purchase price is the price agreed upon between the customer and the merchant before completing the sale.
Yamenx does not guarantee price stability or product availability unless a final agreement is made with the merchant.
5. Payment
The open market Yamenx in its current form does not collect the value of used products on behalf of merchants..
The payment method is agreed upon directly between the customer and the merchant.
Therefore:
- Yamenx is not a party to the money transfer process between the customer and the merchant.
- The customer must ensure the merchant's payment details before the transfer.
- It is prohibited to send any banking or financial data through the platform to any untrusted party.
- In the event of a financial dispute between the customer and the merchant, Yamenx will cooperate within the limits of the information available to it, without this meaning that it bears the value of the transaction.
6. Delivery and Shipping
- In the open market of Yamenx, the merchant is responsible for arranging the delivery or shipping process unless otherwise agreed.
The customer and the merchant agree on:
- The delivery location.
- The delivery cost.
- The delivery time.
- The method of receiving the product.
- Any special delivery conditions.
- Processor.
- RAM.
- Storage capacity and type.
- Screen.
- Battery.
- Keyboard.
- Touchpad.
- Ports.
- Camera.
- Speakers.
- Charger.
- Condition of the chassis and hinges.
- Condition of the system and drivers.
- Serial number if needed.
- Presence of any repairs or replaced parts.
- Minor scratches.
- Signs of use.
- Slight change in appearance.
- Difference in battery performance due to previous use.
- The duration of the warranty.
- What the warranty covers.
- What it does not cover.
- The party responsible for the warranty.
- Conditions for claiming the warranty.
- Product photos.
- Video if needed.
- Photos of the defect.
- Advertisement image.
- The conversation or agreement with the seller.
- Proof of purchase or payment.
- Review the advertisement data.
- Review the information available to it.
- Communicate with the merchant.
- Communicate with the customer.
- Request proofs or additional information.
- Take action against the advertisement or the merchant's account in case of a violation.
- Stolen products.
- Illegal products.
- Counterfeit products when prohibited by law.
- Suspiciously sourced devices.
- Products that contain intentionally misleading information.
- Products that the merchant does not have the right to sell.
- Any product that violates applicable laws and regulations.
- Merchant name.
- City.
- Contact method.
- Merchant's WhatsApp number.
- harassment.
- messages unrelated to the product.
- fraud.
- sending harmful links or files.
- impersonating Yamenx.
- any illegal use.
- create misleading advertisements.
- post the same product repeatedly to mislead customers.
- impersonate another merchant.
- use images that do not accurately represent the product.
- publish a number or information belonging to another person without permission.
- The actual condition of the product.
- Ownership of the product.
- The final price.
- Payment between the customer and the merchant.
- The method of delivery.
- The delivery time.
- Private agreements between the customer and the merchant.
- Read the full product description.
- Request real photos when needed.
- Ask about defects before purchasing.
- Verify the specifications.
- Confirm the final price.
- Agree on delivery.
- Keep proof of payment and agreement.
- Do not share passwords or verification codes.
- Do not send financial data to untrusted parties.
- Report any ad or merchant that raises suspicion.
- Product name.
- Merchant name.
- Advertisement link.
- Description of the problem.
- Pictures or evidence if needed.
- Have read these terms and conditions.
- Understand the nature of the platform and its role as an intermediary for displaying products and communication.
- Recognize that used products are provided by independent merchants.
- Understand that payment and delivery may occur directly between the customer and the merchant.
- Agree to abide by these terms when using the platform.
Yamenx does not guarantee the delivery time or its fees when the delivery process is the merchant's responsibility.
7. Used Laptop Inspection
Due to the nature of used products, the condition of devices may vary from one device to another.
We advise the customer before purchasing to ensure the:
The customer has the right to request additional photos or information from the merchant before making a purchase decision.
8. Condition of Used Products
Used products are not necessarily in the condition of a new product.
They may show normal signs of use such as:
The seller must disclose any defects or material issues they are aware of.
Yamenx does not consider any used device to be new unless it is explicitly described as new.
9. Warranty
The warranty, if any, is according to what the seller specifies in the product announcement or what is agreed upon with the customer.
If no warranty is mentioned for the product, no automatic warranty from Yamenx is assumed.
The customer must ensure:
10. Returns and Exchanges
Since the products are used and displayed by independent sellers, the return and exchange policy may vary by product and seller.
Return conditions must be agreed upon before completing the purchase..
And when the seller announces a return or exchange period, they are obligated to what has been announced and agreed upon.
The return policy may not be used to return the product due to a change of mind if it contradicts the agreed-upon terms.
11. Products Not Conforming to Description
If the customer receives a product that significantly differs from the agreed description, they should contact the seller as soon as possible and provide proof of the difference, such as:
Yamenx can review the report and communicate with both parties to help resolve the issue, but this does not mean that Yamenx has become the seller or guarantor of the product.
12. The role of Yamnex in disputes
Yamenx seeks to provide a more organized and clear environment for communication between customers and merchants.
In the event of a dispute, the platform can:
Yamenx does not guarantee a specific outcome for any commercial dispute between the customer and the merchant.
13. Preventing fraud and prohibited content
The use of the open market Yamenx to display or sell is prohibited:
Yamenx has the right to delete the advertisement or suspend the merchant's account or take any appropriate action if a violation is suspected.
14. Merchant information
Some merchant information may appear on the product page, such as:
This information is used to help the customer communicate with the seller.
The merchant must provide accurate and updated information to the platform.
15. Communication via WhatsApp
When pressing the button «Contact the merchant via WhatsApp», the customer moves to the communication method specified by the merchant.
The conversation then takes place directly between the customer and the merchant.
The use of this method is prohibited in:
16. Accuracy of information
Yamenx makes reasonable efforts to organize the information displayed on the platform, but some product data is entered by merchants.
Therefore, Yamenx is not responsible for any incorrect information entered by the merchant, while the platform reserves the right to review advertisements and take appropriate action upon discovering violations.
17. Product availability
The product may be sold, reserved, or its price changed before the merchant can update the advertisement.
Therefore, the customer must ensure the product's availability and final price with the merchant before completing the purchase.
18. Accounts and advertisements
Merchants must use accurate information when dealing with the platform.
The merchant may not:
Yamenx has the right to modify, suspend, or delete any advertisement that violates these terms.
19. Rights of images and content
The merchant is responsible for having the right to use the images, descriptions, and information they provide to the platform.
By submitting content to Yamenx, the merchant acknowledges that they have the right to use it and that its publication does not violate the rights of others.
20. Privacy
Yamenx handles user data according to its approved privacy policy.
Users should not publish sensitive personal or financial data in public ads or unsecured conversations.
21. Amendment of Terms
Yamenx may update these terms from time to time to develop the open market or add new services or requirements.
The updated version is published on this page, and continued use of the platform after the update is considered acceptance of the amended terms, to the extent permitted by applicable law.
22. Service Suspension
Yamenx has the right to suspend or terminate any ad or account in case of violation of these terms or the presence of misleading information or activity suspected to be fraudulent or harmful to users.
23. Platform Liability Limits
The open market Yamenx is an electronic platform for communication and displaying products.
According to the platform's business model, Yamenx does not directly control:
The responsibility remains with the merchant and the customer for the commercial agreement made between them in accordance with applicable law.
24. Safe Use of the Platform
To protect yourself, we always advise you to:
25. Contacting Yamnex
If you encounter a problem related to an advertisement, a merchant, or using the platform, you can contact Yamenx customer service through the official communication channels listed on the website.
When contacting, please provide us with as much as possible:
This helps the Yamenx team understand the problem and address it faster.
26. Acceptance of Terms
By using Yamnex Open Market, you acknowledge that you:
Yamnex Open Market
Yamnex platform for displaying used laptops and connecting customers with merchants.
Yamnex .. The upcoming landmark of Yemen